Hi, we’re Ophelos 👋
We think debt collection is broken, and we want to do things differently. We are contacting you because we believe that you have an outstanding payment to a business, and we have been asked by that business to collect the payment on their behalf.
For example, if you have fallen behind on your energy bills, we may be asked to help get you back on track.
We’ve put everything you need to manage your balance online, so all you need to do is:
🔍 Find your 6 digit reference code. This is a mixture of numbers and letters and can be found in any of the messages we have sent you
💻 Enter your code here to access your account details
⚖️ Check your balance details, browse payment options and set up a plan, or submit your own payment offer
If something doesn’t seem right, or your circumstances are preventing you from paying, it is always better to engage with us rather than ignoring our messages. This will prevent future action being taken against you.
If you’re struggling to pay find out what you can do.
Or, if something is wrong with the account or balance submit your issue online.