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Help Centre

I'm struggling with mental health, what can I do?

Struggling financially can really affect - and be affected by - your mental health. Whatever you're going through, we want you to know that it will be ok and that we are here to help, judgement-free and fully confidentially.

As a first point of call we would recommend contacting Mind who offer lots of online resources to help you with your mental health. For information relating to finances see their money and mental health page.

If you’re struggling to pay you can also take a look at our suggested next steps to help get you started.

Finally, it’s really important that you keep us up to date when you’re finding things tough. If you let us know you’re struggling we can:

  • Change the way we communicate with you
  • Give you some breathing space
  • Let you know where to find advice

Please email us at support@ophelos.com, or enter your 6 digit reference code here to access our livechat.

Our friendly team are available to talk Monday to Friday, 9am to 6pm (excluding bank holidays).

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OPHELOS LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (REF. 935242), REGISTERED AND INCORPORATED IN ENGLAND AND WALES (COMPANY NO. 12185588). OUR REGISTERED OFFICE IS: 9 APPOLD STREET, LONDON, EC2A 2AP, UNITED KINGDOM
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