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Ophelos joins forces with Intrum
Help Centre

How does Ophelos work?

If you have received a message from us it’s because the company you owe has asked us to get in touch to help you pay back your balance.

We’ve put everything you need to manage your balance online, so all you need to do is:

🔍 Find your 6 digit reference code. This is a mixture of numbers and letters and can be found in any of the messages we have sent you

💻 Enter your code here to access your account details

⚖️ Check your balance details, browse payment options and set up a plan, or submit your own payment offer

Something wrong?

If something doesn’t seem right, or your circumstances are preventing you from paying, it is always better to engage with us rather than ignoring our messages. This will prevent future action being taken against you.

If you’re struggling to pay find out what you can do.

Or, if something is wrong with the account or balance submit your issue online.

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Address:
Ophelos
1 Finsbury Avenue
London
EC2M 2PF
United Kingdom
OPHELOS LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (REF. 935242), REGISTERED AND INCORPORATED IN ENGLAND AND WALES (COMPANY NO. 12185588). OUR REGISTERED OFFICE IS: 1 FINSBURY AVENUE, LONDON, EC2M 2PF, UNITED KINGDOM
© 2023 Ophelos Limited. All rights reserved