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Help Centre

How do I manage my Ophelos payment(s) now that I've set something up?

To access your existing plan or payment visit the Log in page and use the email you used to set up your account to log in (this is the email address you receive communications from Ophelos).

Once you've logged in you will be able to:

🔍 View your current balance and upcoming payment(s)

💳 Update your payment method or details

Unfortunately, it is currently not possible to:

💷 Update your payment amount

🗓 Update your payment date

To do so you will need to contact our team directly. Send an email to support@ophelos.com as soon as you can and let us know the changes you would like to make.

If you need to update your payment because your circumstances have changed please let us know about your situation so we can stay up to date and suggest further support if necessary.

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OPHELOS LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (REF. 935242), REGISTERED AND INCORPORATED IN ENGLAND AND WALES (COMPANY NO. 12185588). OUR REGISTERED OFFICE IS: 9 APPOLD STREET, LONDON, EC2A 2AP, UNITED KINGDOM
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