Find out what to do by following the button below.
Anything you submit through this link will come straight through to our team so we can start working on your issue as soon as possible.
If your balance is owed to your current energy supplier…
Please check if you are regularly submitting meter readings to them yourself. We may ask you to submit some through your energy account, or through the link below.
If your balance is owed to a different company to your current supplier…
You will need to contact your current supplier to help you resolve this, but if you submit your details through the link below our team will be updated and will hold your account while you get help.
If you are worried about your energy bills you can find lots of helpful resources here.