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Help Centre

I have an ongoing issue with my energy supplier which still needs resolving, what can I do?

Energy Debt

Please let the team know as soon as possible by submitting your request through the button below.

Once you do so, our team can check in with your energy supplier and help you reach a resolution.

We always try to stop sending messages to you while you’re waiting for a response from us, but if you submit a different email address this may not be possible.

If you do receive anything after you have submitted your request please don’t worry. You don’t need to do anything until we get back to you.

If you are worried about your energy bills you can find lots of helpful resources here.

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Address:
Ophelos
1 Finsbury Avenue
London
EC2M 2PF
United Kingdom
OPHELOS LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (REF. 935242), REGISTERED AND INCORPORATED IN ENGLAND AND WALES (COMPANY NO. 12185588). OUR REGISTERED OFFICE IS: 1 FINSBURY AVENUE, LONDON, EC2M 2PF, UNITED KINGDOM
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