To access our live chat please follow the link below and enter your 6 digit account reference (found in all communications from us). Once logged in we will be able to help you.
Our agents are available Monday to Friday, 9am to 5pm (excluding bank holidays).
If you message us outside of this time, we’ll get back to you within our business hours.
Contact our friendly team by emailing support@ophelos.com and receive a response within 3 working days.
In your message please confirm:
We always try to stop sending messages to you while you’re waiting for a response from us, but if you contact us from a different email address this may not be possible.
If you do receive anything please don’t worry. You don’t need to do anything until we get back to you.
