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Help Centre

I can't afford to pay right now, what can I do?

If you’re struggling financially and don’t feel you can pay at all, there is plenty of support available.

We have made a few suggestions below to help you make a start, but you can find more specific help here.

Pay what you can

Submit your own payment amount and set up a manageable plan right away.

Contact a debt advice service

Find a directory of free debt advice services here.

Increase your income

Refer to our support page here to find out more.

Find support for your mental health

Mind offers lots of online resources to help you with your mental health. For information relating to finances see their money and mental health page.

Get some breathing space

We’re more than happy to give you some space while you seek further support. The best way to request this is to email us at support@ophelos.com to let us know you need some time. Our agents can also suggest more specific resources if you need them.

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OPHELOS LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (REF. 935242), REGISTERED AND INCORPORATED IN ENGLAND AND WALES (COMPANY NO. 12185588). OUR REGISTERED OFFICE IS: 9 APPOLD STREET, LONDON, EC2A 2AP, UNITED KINGDOM
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