Welcoming customer complaints and transforming them into feedback benefits your business, your customers and your team.
April 19, 2023
Customer support has the power to make or break the customer experience. Discover how we ensure every customer feels listened to and support
April 12, 2023
Our approach to triggering Sidekiq jobs from outside Rails, using Typescript, Serverless, AWS Lambda and Redis.
April 5, 2023
Discover the perhaps unexpected similarities between altruism and accounts receivable.
March 29, 2023
Ophelos' Data Lead shares 4 lessons learnt while building their data team from scratch.
March 22, 2023
Discover the parallels between femtech and debt collection: taboo areas, ideal for investment, with brilliant new solutions emerging.
March 15, 2023