How do I set up a payment plan?

If you would like to set up a payment plan to make payments in smaller instalments, you can do this quickly and easily online.

Select ‘Resolve debt’ at the top of the page and enter the reference code we sent you. Then select ‘Payment options’ and follow the questions to set up a pre-calculated plan to clear your debt in 6 months. If you can't afford this, you can fill in our online budget calculator to figure out what you can pay instead.

If you have any questions you can always contact the team:

We are available Monday to Friday, 9am to 5pm, excluding bank holidays.

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How do I set up a payment plan?

If you would like to set up a payment plan to make payments in smaller instalments, you can do this quickly and easily online.

Select ‘Resolve debt’ at the top of the page and enter the reference code we sent you. Then select ‘Payment options’ and follow the questions to set up a pre-calculated plan to clear your debt in 6 months. If you can't afford this, you can fill in our online budget calculator to figure out what you can pay instead.

If you have any questions you can always contact the team:

We are available Monday to Friday, 9am to 5pm, excluding bank holidays.

Still have questions?
Feel free to send us a chat or email at any time and we will respond as soon as possible.  
Our hours
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*excluding bank holidays
Address:
68 Hanbury St
London,
E1 5JL
United Kingdom
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