Help Centre

Paying at a later date

If you can’t afford to repay your debt right away and would like to set up a payment for a later date, you can do this quickly and easily online. Simply select ‘Resolve debt’ at the top of the page and enter the reference code we sent you. Select ‘Payment options’ to set up a later payment date, or set up a payment plan if that would suit you better.

Once you select a date, the payment will transfer automatically on that day so you can sit back and relax. We send you a reminder the day before to tell you that a payment has been scheduled.

If you're having any difficulty, or need to talk to a member of the team, you can contact us:

We are available Monday to Friday, 9am to 5pm, excluding bank holidays.

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