Customer support has the power to make or break the customer experience. Discover how we ensure every customer feels listened to and support
April 12, 2023
Our approach to triggering Sidekiq jobs from outside Rails, using Typescript, Serverless, AWS Lambda and Redis.
April 5, 2023
Discover the perhaps unexpected similarities between altruism and accounts receivable.
March 29, 2023
Discover the parallels between femtech and debt collection: taboo areas, ideal for investment, with brilliant new solutions emerging.
March 15, 2023
Learn how we use demand forecasting to predict future inbound enquiries and improve customer support.
January 16, 2023
In this episode, we chat to the engineering team about how to build inclusive products.
November 23, 2022
